{"id":9813,"date":"2018-10-21T12:31:38","date_gmt":"2018-10-21T04:31:38","guid":{"rendered":"https:\/\/dvcdev.utm.my\/bmd\/?page_id=9813"},"modified":"2026-02-24T14:39:38","modified_gmt":"2026-02-24T06:39:38","slug":"clientcharter","status":"publish","type":"page","link":"https:\/\/dvcdev.utm.my\/utmgeotourism\/clientcharter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_color_gradient_stops=&#8221;rgba(29,38,0,0.85) 0%|rgba(29,38,0,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(29,38,0,0.85)&#8221; background_color_gradient_end=&#8221;rgba(29,38,0,0)&#8221; background_image=&#8221;https:\/\/dvcdev.utm.my\/wp-content\/uploads\/sites\/20\/2018\/02\/DSC_0224.jpg&#8221; custom_padding=&#8221;0|9px|0|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;Cormorant Garamond|700|||||||&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;600px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Client Charter<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/dvcdev.utm.my\/wp-content\/uploads\/sites\/20\/2018\/10\/gardener-03.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;0|0px|54px|0px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_text][et_pb_blurb title=&#8221;Kami komited untuk memberikan perkhidmatan yang cemerlang seperti berikut :-&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x4e;||divi||400&#8243; icon_color=&#8221;#7cda24&#8243; image_icon_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;28px&#8221; _builder_version=&#8221;4.27.5&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.3em&#8221; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;15px&#8221; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; custom_margin=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;28px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;rgba(0,0,0,0)&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#2ea3f2&#8243; image_icon_background_color__sticky=&#8221;#2ea3f2&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li style=\"text-align: left\"><span>Memberikan<\/span><span>\u00a0<\/span><span>perkhidmatan<\/span><span>\u00a0yang\u00a0<\/span><span>berkualiti<\/span><span>\u00a0<\/span><span>dan<\/span><span>\u00a0<\/span><span>cekap<\/span><span>\u00a0<\/span><span>kepada<\/span><span>\u00a0<\/span><span>pelancong<\/span><span>\u00a0<\/span><span>dan<\/span><span>\u00a0<\/span><span>pelawat<\/span><span>\u00a0yang\u00a0<\/span><span>berkunjung<\/span><span>\u00a0<\/span><span>ke<\/span><span>\u00a0UTM\u00a0<\/span><span><\/span><span><br \/>menggunakan<\/span><span>\u00a0<\/span><span>pakej<\/span><span>\u00a0<\/span><span>Edupelancongan<\/span><span>\u00a0\u201dUTM Visit My Campus\u201d\u00a0<\/span><span>serta<\/span><span>\u00a0<\/span><span>sewaan<\/span><span>\u00a0<\/span><span>ruang-ruang<\/span><span>\u00a0<\/span><span>rekreasi;<\/span><\/li>\n<li style=\"text-align: left\"><span>Menyediakan perkhidmatan Pemandu Pelancong Dalaman yang mesra, efisyen dan mampu memberi maklumat<br \/><\/span><span>lengkap\u00a0mengenai\u00a0UTM;<\/span><\/li>\n<li style=\"text-align: left\"><span>Menguruskan\u00a0permohonan\u00a0tempahan\u00a0pakej\u00a0dan\u00a0sewaan\u00a0ruang\u00a0rekreasi\u00a0secara\u00a0berpusat\u00a0menerusi\u00a0Unit\u00a0ini\u00a0dalam\u00a0tempoh\u00a062 jam\u00a0selepas\u00a0permohonan\u00a0diterima\u00a0melaluimedium\u00a0komunikasi\u00a0rasmi;\u00a0dan<\/span><\/li>\n<li style=\"text-align: left\"><span>Sentiasa<\/span><span>\u00a0<\/span><span>memastikan<\/span><span>\u00a0<\/span><span>kemudahan<\/span><span>\u00a0<\/span><span>fasiliti<\/span><span>\u00a0<\/span><span>berada<\/span><span>\u00a0<\/span><span>dalam<\/span><span>\u00a0<\/span><span>keadaan<\/span><span>\u00a0<\/span><span>baik<\/span><span>\u00a0<\/span><span>dan<\/span><span>\u00a0<\/span><span>disenggara<\/span><span>\u00a0<\/span><span>dengan<\/span><span>\u00a0<\/span><span>sempurna<\/span><span>\u00a0<\/span><span>dari<\/span><span>\u00a0<\/span><span>semasa<\/span><span>\u00a0<\/span><span>ke<\/span><span>\u00a0<\/span><span>semasa<\/span><span>.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Client Charter Memberikan\u00a0perkhidmatan\u00a0yang\u00a0berkualiti\u00a0dan\u00a0cekap\u00a0kepada\u00a0pelancong\u00a0dan\u00a0pelawat\u00a0yang\u00a0berkunjung\u00a0ke\u00a0UTM\u00a0menggunakan\u00a0pakej\u00a0Edupelancongan\u00a0\u201dUTM Visit My Campus\u201d\u00a0serta\u00a0sewaan\u00a0ruang-ruang\u00a0rekreasi; Menyediakan perkhidmatan Pemandu Pelancong Dalaman yang mesra, efisyen dan mampu memberi maklumatlengkap\u00a0mengenai\u00a0UTM; Menguruskan\u00a0permohonan\u00a0tempahan\u00a0pakej\u00a0dan\u00a0sewaan\u00a0ruang\u00a0rekreasi\u00a0secara\u00a0berpusat\u00a0menerusi\u00a0Unit\u00a0ini\u00a0dalam\u00a0tempoh\u00a062 jam\u00a0selepas\u00a0permohonan\u00a0diterima\u00a0melaluimedium\u00a0komunikasi\u00a0rasmi;\u00a0dan Sentiasa\u00a0memastikan\u00a0kemudahan\u00a0fasiliti\u00a0berada\u00a0dalam\u00a0keadaan\u00a0baik\u00a0dan\u00a0disenggara\u00a0dengan\u00a0sempurna\u00a0dari\u00a0semasa\u00a0ke\u00a0semasa.<\/p>\n","protected":false},"author":2733,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9813","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/pages\/9813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/users\/2733"}],"replies":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/comments?post=9813"}],"version-history":[{"count":1,"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/pages\/9813\/revisions"}],"predecessor-version":[{"id":14062,"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/pages\/9813\/revisions\/14062"}],"wp:attachment":[{"href":"https:\/\/dvcdev.utm.my\/utmgeotourism\/wp-json\/wp\/v2\/media?parent=9813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}