{"id":81514,"date":"2022-12-13T15:09:57","date_gmt":"2022-12-13T07:09:57","guid":{"rendered":"https:\/\/dvcdev.utm.my\/oshe-kl\/?page_id=81514"},"modified":"2026-10-23T15:42:49","modified_gmt":"2026-10-23T07:42:49","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/dvcdev.utm.my\/oshe\/client-charter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_pb_gutters2 et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p><em>CLIENT CHARTER<\/em><\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center\"><em><strong>1. INVESTIGATION<\/strong><\/em><\/p>\n<p style=\"text-align: center\"><em>Conduct Investigation: Complaint within seven (7) working days. Fatal accident within 24 hours.<\/em><\/p>\n<p style=\"text-align: center\"><em><\/em><\/p>\n<p style=\"text-align: center\"><em><strong>2. AUDIT<\/strong><\/em><\/p>\n<p style=\"text-align: center\"><em>Conduct Occupational Safety and Health (OSH) Audit in UTM once a year.<\/em><\/p>\n<p style=\"text-align: center\"><em><\/em><\/p>\n<p style=\"text-align: center\"><em><strong>3. MONITORING<\/strong><\/em><\/p>\n<p style=\"text-align: center\"><em>Conduct monitoring of contractor's activity four (4) times a month.<\/em><\/p>\n<p style=\"text-align: center\"><em><\/em><\/p>\n<p style=\"text-align: center\"><em><strong>4. EVENT SAFETY CHECKLIST<\/strong><\/em><\/p>\n<p style=\"text-align: center\"><em>Process and review Event Safety Checklist within three (3) working days.<\/em><\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>PIAGAM PELANGGAN<\/p>\n<\/div><\/div><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/dvcdev.utm.my\/oshe\/wp-content\/uploads\/sites\/17\/2025\/07\/Piagam-Pelanggan-OSHE-UTM-2025.png\" width=\"1655\" height=\"2340\" data-srcset=\"https:\/\/dvcdev.utm.my\/oshe\/wp-content\/uploads\/sites\/17\/2025\/07\/Piagam-Pelanggan-OSHE-UTM-2025.png 1655w, https:\/\/dvcdev.utm.my\/oshe\/wp-content\/uploads\/sites\/17\/2025\/07\/Piagam-Pelanggan-OSHE-UTM-2025-1280x1810.png 1280w, https:\/\/dvcdev.utm.my\/oshe\/wp-content\/uploads\/sites\/17\/2025\/07\/Piagam-Pelanggan-OSHE-UTM-2025-980x1386.png 980w, https:\/\/dvcdev.utm.my\/oshe\/wp-content\/uploads\/sites\/17\/2025\/07\/Piagam-Pelanggan-OSHE-UTM-2025-480x679.png 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1655px, 100vw\" class=\"wp-image-84054 lazyload\" title=\"Piagam Pelanggan OSHE UTM 2025\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1655px; --smush-placeholder-aspect-ratio: 1655\/2340;\" \/><\/span><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":108,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-81514","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/pages\/81514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/comments?post=81514"}],"version-history":[{"count":24,"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/pages\/81514\/revisions"}],"predecessor-version":[{"id":84774,"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/pages\/81514\/revisions\/84774"}],"wp:attachment":[{"href":"https:\/\/dvcdev.utm.my\/oshe\/wp-json\/wp\/v2\/media?parent=81514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}