{"id":14374,"date":"2021-08-24T19:36:50","date_gmt":"2021-08-24T11:36:50","guid":{"rendered":"https:\/\/dvcdev.utm.my\/oshe-kl\/?page_id=14374"},"modified":"2026-02-13T10:05:57","modified_gmt":"2026-02-13T02:05:57","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/dvcdev.utm.my\/oshe-kl\/client-charter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"<p><div class=\"et_pb_with_border et_d4_element et_pb_section et_pb_section_1 et_clickable  et_pb_css_mix_blend_mode et_pb_fullwidth_section et_section_regular section_has_divider et_pb_bottom_divider et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_fullwidth_image et_pb_fullwidth_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<a href=\"https:\/\/dvcdev.utm.my\/oshe-kl\/\">\n\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_7 et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0 et_pb_gutters2  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>CLIENT CHARTER<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center\"><strong>1. INVESTIGATION<\/strong><\/p>\n<p style=\"text-align: center\">Conduct Investigation: Complaint within seven (7) working days. Fatal accident within 24 hours.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>2. AUDIT<\/strong><\/p>\n<p style=\"text-align: center\">Conduct Occupational Safety and Health (OSH) Audit in UTM once a year.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>3. MONITORING<\/strong><\/p>\n<p style=\"text-align: center\">Monitor contractor's activity in UTM four (4) times a month.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>4. EVENT SAFETY CHECKLIST<\/strong><\/p>\n<p style=\"text-align: center\">Process and review Event Safety Checklist within three (3) working days.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>PIAGAM PELANGGAN<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1655\" height=\"2340\" src=\"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025.png\" alt=\"\" title=\"Piagam Pelanggan OSHE UTM 2025\" srcset=\"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025.png 1655w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-1280x1810.png 1280w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-980x1386.png 980w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-480x679.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1655px, 100vw\" class=\"wp-image-18204\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":108,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-14374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/comments?post=14374"}],"version-history":[{"count":26,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374\/revisions"}],"predecessor-version":[{"id":18660,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374\/revisions\/18660"}],"wp:attachment":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/media?parent=14374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}