{"id":14374,"date":"2021-08-24T19:36:50","date_gmt":"2021-08-24T11:36:50","guid":{"rendered":"https:\/\/dvcdev.utm.my\/oshe-kl\/?page_id=14374"},"modified":"2026-10-23T16:49:10","modified_gmt":"2026-10-23T08:49:10","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/dvcdev.utm.my\/oshe-kl\/client-charter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"<div class=\"et_pb_section_4 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_pb_gutters2 et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>CLIENT CHARTER<\/p>\n<\/div><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center\"><strong>1. INVESTIGATION<\/strong><\/p>\n<p style=\"text-align: center\">Conduct Investigation: Complaint within seven (7) working days. Fatal accident within 24 hours.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>2. AUDIT<\/strong><\/p>\n<p style=\"text-align: center\">Conduct Occupational Safety and Health (OSH) Audit in UTM once a year.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>3. MONITORING<\/strong><\/p>\n<p style=\"text-align: center\">Monitor contractor's activity in UTM four (4) times a month.<\/p>\n<p style=\"text-align: center\">\n<p style=\"text-align: center\"><strong>4. EVENT SAFETY CHECKLIST<\/strong><\/p>\n<p style=\"text-align: center\">Process and review Event Safety Checklist within three (3) working days.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>PIAGAM PELANGGAN<\/p>\n<\/div><\/div><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025.png\" width=\"1655\" height=\"2340\" srcset=\"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025.png 1655w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-1280x1810.png 1280w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-980x1386.png 980w, https:\/\/dvcdev.utm.my\/oshe-kl\/wp-content\/uploads\/sites\/31\/2025\/06\/Piagam-Pelanggan-OSHE-UTM-2025-480x679.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1655px, 100vw\" class=\"wp-image-18204\" title=\"Piagam Pelanggan OSHE UTM 2025\" \/><\/span><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":108,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-14374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/comments?post=14374"}],"version-history":[{"count":27,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374\/revisions"}],"predecessor-version":[{"id":19309,"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/pages\/14374\/revisions\/19309"}],"wp:attachment":[{"href":"https:\/\/dvcdev.utm.my\/oshe-kl\/wp-json\/wp\/v2\/media?parent=14374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}