{"id":592,"date":"2023-11-15T08:45:48","date_gmt":"2023-11-15T08:45:48","guid":{"rendered":"https:\/\/dvcdev.utm.my\/kl\/?page_id=592"},"modified":"2026-10-16T00:15:40","modified_gmt":"2026-10-16T00:15:40","slug":"customer-satisfaction-index-csi","status":"publish","type":"page","link":"https:\/\/dvcdev.utm.my\/kl\/customer-satisfaction-index-csi\/","title":{"rendered":"Customer Satisfaction Index (CSI)"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--module--divi-section--37b71589-ff10-4100-9c8d-d0a9785da1eb\"><div class=\"et_pb_row_0 et_pb_row et_block_row preset--module--divi-row--cdbfb002-531c-4c58-84c1-2491ee7ad7d9\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_block_module preset--module--divi-heading--d3e16e46-407e-44f1-8bbd-ffba880d0bff\"><div class=\"et_pb_heading_container\"><\/div><\/div><div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_block_module preset--module--divi-heading--d3e16e46-407e-44f1-8bbd-ffba880d0bff\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Customer Satisfaction Index (CSI)<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/dvcdev.utm.my\/kl\/wp-content\/uploads\/sites\/42\/2024\/11\/WhatsApp-Image-2024-11-26-at-15.35.23.jpeg\" width=\"1080\" height=\"1080\" data-srcset=\"https:\/\/dvcdev.utm.my\/kl\/wp-content\/uploads\/sites\/42\/2024\/11\/WhatsApp-Image-2024-11-26-at-15.35.23.jpeg 1080w, https:\/\/dvcdev.utm.my\/kl\/wp-content\/uploads\/sites\/42\/2024\/11\/WhatsApp-Image-2024-11-26-at-15.35.23-980x980.jpeg 980w, https:\/\/dvcdev.utm.my\/kl\/wp-content\/uploads\/sites\/42\/2024\/11\/WhatsApp-Image-2024-11-26-at-15.35.23-480x480.jpeg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1080px, 100vw\" class=\"wp-image-2948 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1080px; --smush-placeholder-aspect-ratio: 1080\/1080;\" \/><\/span><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":351,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-592","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/pages\/592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/users\/351"}],"replies":[{"embeddable":true,"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/comments?post=592"}],"version-history":[{"count":8,"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/pages\/592\/revisions"}],"predecessor-version":[{"id":6769,"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/pages\/592\/revisions\/6769"}],"wp:attachment":[{"href":"https:\/\/dvcdev.utm.my\/kl\/wp-json\/wp\/v2\/media?parent=592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}